JOIN THE TEAM!
Perfect Timing Careers
The Timely Pros You Know! — Serving Thomaston and surrounding communities.
Why Join Perfect Timing?
Stability & Growth. 1,700+ five-star reviews and steady demand from our Clockwork Club members.
Work You’re Proud Of. Keep neighbors safe and comfortable all year long.
Clear Paths to Advance. Paid training, certifications, and mentorship.
Team That Has Your Back. Family-style culture and modern tools.
Benefits & Perks
- Competitive pay with performance incentives
- Health, dental, vision options
- 401(k) with company support (if offered)
- Paid time off + paid holidays
- Training & certifications (OEM courses)
- Company vehicle for field roles (eligibility may apply)
- Tool & uniform program
- iPad + ServiceTitan for smooth workflows
- Same-day repair/next-day install culture
Questions? Email careers@callperfecttiming.com
Our Core Values
Professional — Polite, neat, organized, punctual. Customer Satisfaction Focused — We keep customers for life! Team First — Ready, willing & able to support the team. Continuous Improvement — Open-minded & always learning.
Open Positions
Service Technician (Residential HVAC)
Service Technician (Residential HVAC)
What You’ll Do
- Diagnose, repair, and maintain furnaces, boilers, heat pumps/mini-splits, and A/C
- Perform system checks and seasonal tune-ups with safety and reliability focus
- Communicate options and recommendations to customers
- Document work, estimates, and parts in ServiceTitan
- Support teammates to deliver same-day/next-day service
What You’ll Bring
- Residential HVAC experience (install or service)
- Clean, professional workmanship
- Valid driver’s license and safe driving record
- A great attitude, punctuality, and desire to learn
Why You’ll Love It Here
- Steady calls, quality parts, supportive team
- Advancement path to Lead Tech/Installer/Trainer
- Incentives for quality, efficiency, and 5-star service
Customer Service Representative (CSR)
Customer Service Representative (CSR)
What You’ll Do
- Be the friendly first point of contact—calls, texts, and web inquiries
- Book service appointments and assist customers with scheduling
- Keep customers updated (ETAs, parts status, follow-ups)
- Capture accurate job notes and deliver 5-star experiences
- Support renewals for the Clockwork Club
What You’ll Bring
- 1–2 years in customer service or office admin (home services a plus)
- Excellent phone and writing skills; calm under pressure
- Comfortable with modern software (ServiceTitan a plus)
- Team-first mindset with reliable attendance and punctuality
Why You’ll Love It Here
- Training and growth to Lead CSR or Coordinator
- Friendly, supportive team and a mission you can feel good about
What to Expect After You Apply
- Quick screen. We’ll review your info and reach out if it’s a fit.
- Intro call. Learn about us and share your goals.
- Skills & culture interview. Meet the team and see the shop.
- Offer. If it’s a match, we’ll move fast.
Equal Opportunity
Perfect Timing Heating & Cooling is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.