Perfect Timing Heating & Cooling Privacy Policy:

1. Information We Collect

We may collect the following types of information:

  • Contact details (such as your name, email address, phone number).

  • Information provided when you sign up for services, promotions, or SMS alerts.

  • Technical information such as IP address, browser type, and cookies when you visit our website.

  • Consumer data will not be shared with third parties for marketing purposes

2. How We Use Your Information

We use your information to:

  • Send service updates, promotions, and SMS/text messages (with your consent).

  • Provide and improve our HVAC/home services.

  • Respond to customer service requests and inquiries.

  • Comply with legal obligations.

3. Terms and Conditions

  • By opting in, you agree to receive recurring marketing and informational text messages from Perfect Timing Heating & Cooling at the mobile number provided.

  • Consent is not a condition of purchase.

  • Message frequency may vary.

  • Message and data rates may apply.

  • You can opt out at any time by replying STOP to any message, or request help by replying HELP.

    4. Sample Messages

  • Opt-In Confirmation

    “Perfect Timing Heating & Cooling: Thanks for signing up for text updates! You’ll receive service reminders, offers & alerts. Reply STOP to cancel, HELP for help. Msg&Data rates may apply.”

  • Service Reminder

    “Perfect Timing: Reminder – Your heating system check is scheduled for tomorrow at 10AM. Need to reschedule? Call us at (860) 295-3622. Reply STOP to opt out.”

  • Promotional Offer

    “Perfect Timing: Stay warm this winter! Heating Tune-Ups only $99. Call (860) 295-3622 or visit callperfecttiming.com. Reply STOP to unsubscribe.”

  • Membership Renewal / Expired

    “Perfect Timing: Your Clockwork Club membership expired! Renew today to keep your discounts, priority service & free tune-ups. Call (860) 295-3622. STOP to opt out.”

  • Emergency Alert

    “Perfect Timing: Cold night ahead! If your heat goes out, we’re here 24/7. Call (860) 295-3622 for emergency service. STOP to unsubscribe”

4. How We Share Information

We do not sell, trade, or rent your personal information. We may share your information only with:

  • Service providers who perform business functions on our behalf.

  • When required by law, regulation, or legal process.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or wireless network is 100% secure.

6. Your Rights & Choices

  • You may review, update, or delete your information by contacting us.

  • You may opt out of SMS/text messages at any time by replying STOP.

  • You may also disable cookies in your browser settings to limit tracking.

7. Children’s Privacy

Our website and SMS marketing are not directed to individuals under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Phone: (860) 222-9170

  • Email: office@callperfecttiming.com

  • Mailing Address: PO Box 71 Thomaston, CT 06787